Curious Minds (“we”, “our” or “Curious Minds”) is committed to protecting the privacy of all visitors to our website curiousmindslearning.co.uk and all visitors who access our website or services through any mobile application (together, “Website”).

When you use the Curious Minds website and the Payment Services, we automatically collect personal information about the services you use and how you use them.

This information is required for the proper fulfilment of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Curious Minds Platform and Payment Services.

At Curious Minds, we are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide while accessing our online tutoring services. Please read this policy carefully to understand how we handle and protect your personal data (“you” or “your” refer to any User, no matter whether you are a Tutor or Student) as the data controller for the purposes of the GDPR (General Data Protection Regulations EU 2016/679) and related UK legislation.

We reserve the right to modify this notice without notice by posting any changes on our website.

Information We Collect:

1.1 Personal Information: When you sign up for our online tutoring classes, we may collect personal information, including but not limited to your name, email address, phone number, postal address, and school name, payment details.

1.2 Usage Data: We may automatically collect certain information about your interactions with our website and online tutoring platform, such as your IP address, device information, cookie data, browser type, and access times.

1.3 Student Progress Data: During tutoring sessions, we may collect data on your academic progress, including grades, assessment results, and feedback provided by tutors.

1.4 When you register on the Website as a Tutor, we may ask you to provide details of any criminal convictions (including a DBS certificate or update service details) through our application form.

1.5 We may also collect information about your requirements and enquiries regarding our services via email communication and social media message, including but not limited to messages you send to a Tutor, files you upload, and your communications with us via email and SMS. This information supports in providing you the best quality services.

1.6 We use google meet and zoom meeting platforms (third parties) that take place through links via email, we may automatically monitor & collect data of interactions between tutor & tutee to keep safeguarding procedures in place.

Use of Information:

2.1 Providing Services: We use the information collected to deliver our online tutoring services, respond to your enquiries, produce academic reports, and for payment process.

2.2 Improving User Experience: We may use data to analyse user trends and behaviour, which helps us enhance our website and tutoring platform for a better user experience.

2.3 Communication: We may use your email address or phone number to send administrative updates, notifications, promotional materials, or other information related to our services. You can opt-out of marketing communications at any time.

2.4 Student Progress Tracking: We use student progress data to tailor our tutoring approach, understand learning patterns, and provide personalised recommendations for academic improvement.

2.5 Student: We will use data to put you in touch with the suitable Tutor, and up to 5 other Tutors that may be able to help with your tuition request. The information will also enable us to bill you for lessons you have completed and contact your where necessary concerning our services.

2.6 Tutor: Your Identity documents will allow us to comply with Know Your Customer legislation, Recruitment Agency legislation, and your bank details will allow us to pay you for lessons you have completed.

2.7 Tutor: We will screen your application to ensure that your qualifications and experience make you suitable to tutor with us, and to ensure that you have the right to work in the UK.

2.8 Tutor: If you have provided details of individuals you wish to provide a reference, we will contact those individuals and request feedback on your suitability to tutor with us.

2.9 Tutor: If you have registered details of any criminal convictions (including a DBS certificate or update service details) we will check these details against the Disclosure and Barring Service database.

2.10 We may retain personal data from closed accounts in order to comply with legal obligations, enforce our terms and conditions, prevent fraud, collect any fees owed, resolve disputes, and assist with any investigations and take other actions as permitted by law.

Data Sharing and Disclosure:

3.1 Tutors: To provide the tutoring services, we may share your personal information with our qualified tutors. Tutors are obligated to adhere to this Privacy Policy and use your data only for the purpose of tutoring sessions.

3.2 Service Providers: We may engage third-party service providers who assist in managing and maintaining our website, processing payments, or improving our services. These providers have limited access to your data and must protect it in accordance with this Privacy Policy.

3.3 Legal Requirements: We may disclose personal information if required by law, government request, or to protect our rights, privacy, safety, or property.

We take protecting your data seriously and take steps to protect your information from unauthorised access, accidental loss, destruction and damage.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights:

5.1 Access and Correction: You have the right to access, update, and correct your personal information held by us. You can do this by contacting us directly.

5.2 Data Retention: We retain your personal information for 7 years from the start of enrolment to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children’s Privacy:

Our enrolment process has mandatory parental consent. Enrolment terms state that students under 18 must be enrolled by a parent/guardian. If personal information from a child under 18 has been collected without parental consent, such data will be deleted promptly.

Our Tutors rigorously undergo background check (DBS Approved) to ensure the safety of our students.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated version on our website, and the revised policy will take effect immediately upon posting.

Contact Us:

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

learn.curiousminds@gmail.com or call +447925602398

By accessing and using our online tutoring services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

Policy Last Reviewed: 10/08/2023